FamilyMart, Panasonic pilot facial recognition checkouts
Japanese retailer FamilyMart has partnered with Panasonic to test out a next-generation convenience store in Yokohama, south of Tokyo.
This taps facial recognition-based unmanned payment registers. Cameras and censors are installed in the ceiling to monitor customers and products.
Using Panasonic biometric and image analysis tech, customers can register their photo and credit card information and then buy items. The store is located near a Panasonic plant and run by the company under a franchise agreement with FamilyMart. In the trial stage, around 1,000 customers will be given access to the system, all of them workers at nearby Panasonic factories.
“We are faced with a labour shortage, and the issue of 24-hour operations. There is no time to waste,” says FamilyMart President Takashi Sawada.