Retailers are putting their customers’ data at risk by failing to incorporate proper security controls in their new application development practices.
That’s according to research from Claranet, which was conducted by Vanson Bourne and surveyed 50 IT decision-makers from large retailers. It found that 40% of retailers have already adopted a DevOps approach and a further 44% expect to do so in 2019. Despite this, 42% have the in-house capabilities to deliver DevSecOps, and just 48% report understanding how to integrate IT security into their DevOps processes.
John Hayes-Warren, Head of Retail at Claranet, comments: “Embracing DevOps is clearly a priority for retailers as they look to improve their applications and deliver better, more seamless experiences for their customers. However, the lack of DevSecOps integration shows security is still regarded as separate from the development lifecycle, rather than factored in from the start.”
“DevOps is a constantly evolving process that embraces innovation, and tends to outpace security and compliance, making it increasingly difficult to embed and automate the latest best practices into each stage of the development lifecycle. This is supported by the fact that over half of retailers do not feel confident they can deliver DevSecOps, opening the door to leaks of customer data, fraud, and cyberattacks.”
To support retailers in adopting a DevSecOps approach to app development, Hayes-Warren believes that in-house development teams should be provided with regularly updated security training courses. These should include continuous monitoring and analytics throughout the DevOps lifecycle, whether in planning, coding, pre-production, or even decommissioning:
“DevSecOps is a complex process that is continually changing to respond to new security threats. It is vital that retailers provide their development teams with suitable training programs if they hope to build highly secure applications and this will help to ensure all customer data is fully protected across each end-point,” he concludes.