On the dot evening service hits 22 retailers and 500,00 deliveries

CitySprint’s last mile delivery startup, On the dot, has announced that its evening service is nearing half a million deliveries for the 22 retailers currently signed up.

These include Missguided, FootAsylum and John Lewis & Partners. The service launched last year and is expected to grow to a minimum of 10,000 deliveries daily in 2020 as more customers come onboard.

Karl Harwood, Head of Distribution — Supply Chain — at Missguided, says: “Today, online shoppers expect their goods to be delivered quickly and with the best possible service. If you don’t get this right, consumers will simply look at other options available and go elsewhere. As a business operating in a very competitive marketplace, there is no room for error.”

With On the dot’s evening delivery service, customers benefit from improved notifications and real-time courier GPS tracking, he adds. Harwood flags up a 98% delivery success rate within the 6-10pm time slot over the 2019 festive peak and says that Missguided is now working with On the dot on further enhancements, including extending the reach of its same day offering.

Integrated with Scurri, GFS and MetaPack’s courier management software, the service also enables retailers to customise and co-brand both their delivery notifications and tracking pages.