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2026 RTIH Innovation Awards FAQs

2026 RTIH Innovation Awards categories

2026 RTIH Retail Technology Hot 100 List

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2027 RTIH AI in Retail Awards

2026 RTIH AI in Retail Awards winners

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2026 RTIH Innovation Awards FAQs

2026 RTIH Innovation Awards categories

2026 RTIH Retail Technology Hot 100 List

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2027 RTIH AI in Retail Awards

2026 RTIH AI in Retail Awards winners

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RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER

RTIH Retail Technology Hot 100

2026 RTIH Innovation Awards

Using AI to improve customer service

AI Staff Writer 28/08/2024 AI Staff Writer 28/08/2024

Using AI to improve customer service

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Shoptalk Europe 2026

2026 EVENTS

Featured

Shoptalk Europe 2026

9 June 2026 – 11 June 2026

Shoptalk Europe 2026

9 June 2026 – 11 June 2026

9 June 2026 – 11 June 2026

Workforce Innovation Expo

10 September 2026

Workforce Innovation Expo

10 September 2026

10 September 2026

NRF 2026: Retail's Big Show Europe

15 September 2026 – 17 September 2026

NRF 2026: Retail's Big Show Europe

15 September 2026 – 17 September 2026

15 September 2026 – 17 September 2026

eCommerce Expo 2026

23 September 2026 – 24 September 2026

eCommerce Expo 2026

23 September 2026 – 24 September 2026

23 September 2026 – 24 September 2026

TRENDING: AI

Featured

Ocado Group goes live on AI native procurement orchestration and supplier management platform Omnea

AI

Ocado Group goes live on AI native procurement orchestration and supplier management platform Omnea

AI

AI

Rithum: Many shoppers have used AI to help buy groceries, with majority tapping it to compare prices

AI

Rithum: Many shoppers have used AI to help buy groceries, with majority tapping it to compare prices

AI

AI

Bambuser powered Asos Stylist app in ChatGPT launch showcases fundamental tension in AI mediated commerce

AI

Bambuser powered Asos Stylist app in ChatGPT launch showcases fundamental tension in AI mediated commerce

AI

AI

Decathlon, Whirlpool and Amo Beleza among the early adopters of VTEX AI Workspace solution

AI

Decathlon, Whirlpool and Amo Beleza among the early adopters of VTEX AI Workspace solution

AI

AI

TRENDING: AUTOMATION

Featured

Catalyst Brands agrees Figure humanoid robotics partnership amid supply chain modernisation push

Automation

Catalyst Brands agrees Figure humanoid robotics partnership amid supply chain modernisation push

Automation

Automation

New chapter for John Lewis & Partners as it shutters Blakelands DC and invests in automation

Automation

New chapter for John Lewis & Partners as it shutters Blakelands DC and invests in automation

Automation

Automation

Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion

Automation

Specsavers focuses on automated tech as it stumps up £7 million for Kidderminster factory expansion

Automation

Automation

Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre

Automation

Marks & Spencer begins construction work on £340 million, 1.3 million sq ft automated food distribution centre

Automation

Automation

TRENDING: RTS 2026

Featured

WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience

RTS 2026

WorkJam RTS 2026 research: under pressure retailers forced to prioritise cost control over employee experience

RTS 2026

RTS 2026

Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase

RTS 2026

Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase

RTS 2026

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RTS 2026

RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations

RTS 2026

RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations

RTS 2026

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RTS 2026

Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery

RTS 2026

Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery

RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured

Celebrating omnichannel technology excellence: 2026 RTIH Innovation Awards now open for submissions

RTIH Awards

Celebrating omnichannel technology excellence: 2026 RTIH Innovation Awards now open for submissions

RTIH Awards

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RTIH Awards

Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

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RTIH Awards

The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel

RTIH Awards

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RTIH Awards

RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October

RTIH Awards

RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October

RTIH Awards

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RTIH Awards

TRENDING: INTERVIEWS

Featured

Desert Island Retail Technology: Walmart’s Dr. Astha Purohit talks digital wallets, AI and drones

Interviews

Desert Island Retail Technology: Walmart’s Dr. Astha Purohit talks digital wallets, AI and drones

Interviews

Interviews

Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI

Interviews

Desert Island Retail Technology: Melissa Moore talks mobile payments, barcodes, Just Walk Out and AI

Interviews

Interviews

Smart stores specialist VenHub thinks about the future as US-based company builds momentum

Interviews

Smart stores specialist VenHub thinks about the future as US-based company builds momentum

Interviews

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Interviews

Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce

Interviews

Fynd founder Sreeraman Mohan Girija talks going global and AI powered unified commerce

Interviews

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Interviews

TRENDING: ACQUISITIONS

Featured

Global-e acquires Passport as it looks to boost its Logistics Offering and Post-Purchase Experience

Acquisitions

Global-e acquires Passport as it looks to boost its Logistics Offering and Post-Purchase Experience

Acquisitions

Acquisitions

FedEx fronted consortium launches €7.8 billion buy out offer for parcel lockers firm InPost

Acquisitions

FedEx fronted consortium launches €7.8 billion buy out offer for parcel lockers firm InPost

Acquisitions

Acquisitions

Stratacache announces sale of digital signage big hitter Scala to Vertiseit in SEK 265 million deal

Acquisitions

Stratacache announces sale of digital signage big hitter Scala to Vertiseit in SEK 265 million deal

Acquisitions

Acquisitions

The Home Depot boosts on demand delivery push with SIMPL Automation startup acquisition following pilot

Acquisitions

The Home Depot boosts on demand delivery push with SIMPL Automation startup acquisition following pilot

Acquisitions

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Acquisitions

TRENDING: STORES

Featured

In-store inefficiencies cost retailers dear driven by misordered technology deployments strategies

Stores

In-store inefficiencies cost retailers dear driven by misordered technology deployments strategies

Stores

Stores

Viva Las Vegas! Smart store technology specialist VenHub expands its manufacturing capacity

Stores

Viva Las Vegas! Smart store technology specialist VenHub expands its manufacturing capacity

Stores

Stores

Hellenic Hypermarkets Sklavenitis connects with Hanshow on electronic shelf label roll-out across Greece

Stores

Hellenic Hypermarkets Sklavenitis connects with Hanshow on electronic shelf label roll-out across Greece

Stores

Stores

Yorkshire firsts for Stradivarius and Pull&Bear as Inditex brands make regional store debuts

Stores

Yorkshire firsts for Stradivarius and Pull&Bear as Inditex brands make regional store debuts

Stores

Stores

TRENDING: APPOINTMENTS

Featured

SAI Group appoints retail technology veteran Clare Hoole to spearhead company’s UK expansion push

Appointments

SAI Group appoints retail technology veteran Clare Hoole to spearhead company’s UK expansion push

Appointments

Appointments

Former Sephora Americas CEO Jean-André Rougeot joins parcel delivery platform Veho’s board

Appointments

Former Sephora Americas CEO Jean-André Rougeot joins parcel delivery platform Veho’s board

Appointments

Appointments

MartyAI founder Ines Clark takes on Agentic Commerce Strategy & GTM role at payments giant Visa

Appointments

MartyAI founder Ines Clark takes on Agentic Commerce Strategy & GTM role at payments giant Visa

Appointments

Appointments

Customer experience and analytics specialist TruRating adds former dunnhumby CEO to its board

Appointments

Customer experience and analytics specialist TruRating adds former dunnhumby CEO to its board

Appointments

Appointments

TRENDING: FUNDING NEWS

Featured

Autonomous aerial logistics technology company Matternet takes to skies with $33 million in funding

Funding news

Autonomous aerial logistics technology company Matternet takes to skies with $33 million in funding

Funding news

Funding news

Stord bags $250 million in Series F funding at $3 billion valuation in round led by Strike Capital

Funding news

Stord bags $250 million in Series F funding at $3 billion valuation in round led by Strike Capital

Funding news

Funding news

KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion

Funding news

KKR invests in AI powered beauty and wellness platform Fresha in deal that values it at $1 billion

Funding news

Funding news

Including Multiverse and Blink: six retail technology funding rounds you need to know about

Funding news

Including Multiverse and Blink: six retail technology funding rounds you need to know about

Funding news

Funding news

eCommerce Expo 2026

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About RTIH Editor Scott Thompson RTIH Retail Technology Innovations report RTIH Retail Technology Hot 100 List RTIH AI in Retail Awards finalists 2025 RTIH Innovation Awards finalists Contact us RTIH Top 100 Retail Tech Influencers List Newsletter sign up PR Newswire

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