ACI Worldwide m-payments tech supports Co-op Pay-In-Aisle launch

ACI Worldwide m-payments tech supports Co-op Pay-In-Aisle launch

31st July 2019 - ACI Worldwide today announced that its mobile payments technology is an essential component of the Co-operative Group’s new Pay-in-Aisle app. The Co-op is one of the UK’s largest convenience food retailers with more than 2,600 stores and fuel sites across the country.

The app will be launched across 30 Co-op food stores in England, Scotland and Wales by early August 2019, utilising the Mobile Commerce SDK that is part of ACI’s UP eCommerce Payments solution. The app allows customers to scan products on their own device as they shop and when they have finished, product costs are deducted from their Apple Pay or Google Pay accounts with a touch of a button. The technology sits alongside existing payment methods – including cashiers and self-scan tills.

As a strategic technology partner, ACI has supported the Co-op with the launch of several innovative payments initiatives in recent years. Co-op was the first UK retailer to introduce both chip and PIN and contactless cards in the UK. It uses ACI’s UP Merchant Payments solution for its card processing operations and to secure payments data of its customers through Point-2-Point Encryption (P2PE). ACI also runs a cloud-based wallet service for Co-op’s loyalty membership scheme.

“Consumers increasingly demand flexibility and choice when it comes to payment methods, and paying via mobile app is becoming more popular in the UK, especially in urban areas and among millennials. ACI Worldwide has a long and successful track record of delivering innovative merchant payment capabilities, and we are delighted to partner with Co-op on this exciting new mobile initiative,” says Andrew Quartermaine, Vice President, ACI Worldwide. “Moreover, as security is top-of-mind for consumers and paramount for merchants, the Co-op’s customers’ data will be protected at all times with ACI’s technology, regardless of the payment method they are using.”

“Technology is bringing unprecedented levels of change to retailing, with speed and ease seen as key drivers for time-pressed consumers. We know that people adopt technology at different speeds, and while cash is here to stay, it is clear that it is playing a lesser role in society. Retailers need to adapt and be agile, and this app builds added choice and convenience into the retail experience,” says Mark Pettigrew, Director of Retail Support, Co-op. “Consumers lead busy lives and value their time. Whether it’s a train to catch or on the school run this technology cuts queues and saves time, enabling customers to complete their shopping quickly and get on with their day and what matters most to them.”

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