The European retail industry is at a challenging juncture.

While AI and other customer facing technological innovations are being embedded and scaled at a rate much quicker than other geographies, many organisations still face challenging pushback and reduced budgets across customer experience.

This new event is part of a successful CX Exchange portfolio focused on delivering true peer-to-peer networking for attendees. CX Retail Europe is a free two day Exchange for qualified CX experts.

Attending brands include Auchan, Decathlon, Dr. Martens, H&M, Moët Hennessy, Nike, Macro, Zalando and more.