Marks and Spencer unveils new digital alumni network

Marks and Spencer has launched its first official alumni network, named M&S Family.

Katie Bickerstaffe, Chief Strategy & Transformation Director at M&S, pictured above, says: “When you work here, you join a big, diverse family and become part of a business and brand that’s stood the test of time.”

She adds: “That connection never leaves you, even when you move on. We have a huge community of former colleagues who remain our most passionate advocates and constructive critics.”

“But to date, we’ve barely scratched the surface when it comes to tapping into the enthusiasm and opportunity our fantastic extended M&S family can provide – be that supporting our recruitment pipeline, mentoring, backing our community initiatives or providing candid feedback on our products and services.”

“With the launch of our new network we want everyone to feel they can remain part of the family and we have an enormous opportunity to build an incredible community that supports each other and can helps us transform M&S.”

Alumni members will be able to receive the latest M&S news, have access to live job opportunities, and find out how they can get involved with the retailer’s initiatives. 

M&S is also building a series of exclusive events and content for its alumni, with the help of its founder panel, made up of the leaders of existing smaller alumni groups on social media and some of the retailer’s longest serving store managers. 

This will include a Q&A with Mel Smith, Ocado Retail CEO and former M&S Strategy Director, next month.

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