Retail Technology Innovation Hub

Call centres

The benefits of outsourced vs. in-house call centres: a quick comparison
Social media

The benefits of outsourced vs. in-house call centres: a quick comparison

Staff Writer 22 Nov 2023
X5 Retail Group tests out voicebots in Perekrestok and Pyaterochka call centres
Black Friday

X5 Retail Group tests out voicebots in Perekrestok and Pyaterochka call centres

Staff Writer 02 Oct 2020
GMB blasts Asos over call centre redundancy talks
Cybercrime

GMB blasts Asos over call centre redundancy talks

Staff Writer 30 Apr 2020
3 articles

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