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Posts in Secret shopper

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

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Secret shopperStaff WriterNovember 19, 2024RTIH secret shopper, Rituals, Stores, Online retail, Mobile retail, Customer experience, Retail technology, Loyalty programmesComment

RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

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Secret shopperStaff WriterSeptember 19, 2024Cider, RTIH secret shopper, Online retail, Customer experience, Loyalty, Customer engagementComment