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Secret Shopper: Inside POP MART Charing Cross as London’s biggest store opens to fans and collectors

Emma Stokes 17/04/2026 Emma Stokes 17/04/2026

Secret Shopper: Inside POP MART Charing Cross as London’s biggest store opens to fans and collectors

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From your phone to your front door: shopping fashion giant Zara’s AI powered fitting room

Staff Writer 24/03/2026 Staff Writer 24/03/2026

From your phone to your front door: shopping fashion giant Zara’s AI powered fitting room

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MINISO at The Glades Bromley: a pastel perfect launch with plushies, blind boxes, and beauty bargains

Staff Writer 08/10/2025 Staff Writer 08/10/2025

MINISO at The Glades Bromley: a pastel perfect launch with plushies, blind boxes, and beauty bargains

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RTIH’s Secret Shopper: London’s Oxford Street gets a retail reset as big hitter Ikea arrives and old fave HMV returns

Staff Writer 05/08/2025 Staff Writer 05/08/2025

RTIH’s Secret Shopper: London’s Oxford Street gets a retail reset as big hitter Ikea arrives and old fave HMV returns

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Tesco F&F online returns service left me baffled, barcode less and begging for better retail technology

Staff Writer 13/05/2025 Staff Writer 13/05/2025

Tesco F&F online returns service left me baffled, barcode less and begging for better retail technology

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Secret Shopper: F&F finally goes back online as Tesco nails the fashion but fumbles the website experience

Staff Writer 09/05/2025 Staff Writer 09/05/2025

Secret Shopper: F&F finally goes back online as Tesco nails the fashion but fumbles the website experience

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RTIH’s Secret Shopper heads to Regent Street, London and lululemon’s biggest EMEA store

Staff Writer 24/02/2025 Staff Writer 24/02/2025

RTIH’s Secret Shopper heads to Regent Street, London and lululemon’s biggest EMEA store

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Staff Writer 06/01/2025 Staff Writer 06/01/2025

RTIH’s Secret Shopper checks out Neh as perfume brand integrates NFC tech with its fragrances

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RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

Staff Writer 19/11/2024 Staff Writer 19/11/2024

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

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RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

Staff Writer 19/09/2024 Staff Writer 19/09/2024

RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

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