Focal Systems, PMC, Poq, VoCoVo, Deliverect, Enactor, SOLUM, Pricer, TCS, Toshiba Global Commerce Solutions, Vusion, Quorso, Datitude, and Sitoo were among the winners last night at the 2026 RTIH Innovation Awards.

We received a record number of entries this year, showcasing truly impressive innovation across both traditional and digital retail spaces.

To quote a member of our star studded judging panel: "Reviewing such inventive, high impact solutions has been a truly rewarding experience. The depth of engineering, scalable architecture, and strategic vision displayed throughout the submissions underscores the rapid transformation happening across modern retail technology."

Our 2026 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London and consisted of a drinks reception, three course meal, awards ceremony presided over by actor, comedian and writer Aurie Styla, and after party until 1am.

Congratulations to our 2026 winners, and a big thank you to our sponsors, judging panel, the legend that is Aurie Styla, and all those who attended last night’s gathering.

Winners and highly commended entries as follows:

Bricks and Mortar Innovation 

Shortlist:

Bodycare and PMC

Dunelm and Enactor

Paul Smith and Sitoo

Pharma&Go and Sensei

Toolstation and eLocker

Waitrose and SOLUM

Winner: Toolstation and eLocker

Further details here.

Supply Chain Innovation 

Shortlist:

ARC by ChargeItSpot

Belle AI

OneRail and NVIDIA

Optimix Solutions

Scurri and The Perfume Shop

TCS

Theseus Robotics

THG Fulfil

Winner: TCS

Further details here.

Payments Innovation 

Shortlist:

Croissant Pay

Ecommpay

Edenred Payment Solutions and New Look

Hozah AutoPay

Justt and Madison Reed

Nayax

Sticky 

Zyntrix

Winner: Justt and Madison Reed

HC: Zyntrix and Hozah AutoPay

Further details here.

Most Innovative UK Retailer 

Shortlist:

DFS and 3D Cloud

Euro Car Parts and Commerce

Goddiva

Morrisons

Toolstation

Waitrose and SOLUM

Winner: Waitrose and SOLUM

Further details here.

Emerging Retail Technology Innovation of the Year 

Shortlist:

AIMETECH

Augmodo

EDEKA and eyefactive

Fixit

Focal Systems

Goddiva

GrowStocks

Hanshow

InnoXR Labs

Mys Tyler

shopreme

ZigZag 

Winner: Focal Systems

Further details here.

Retail Media Innovation 

Shortlist:

Age-Gate by Adello 

FashSYNC

Hanshow

Jisp

Lloyds Rewards

Particular Audience and Intersport Austria

Winner: Hanshow 

Further details here.

RFID Project of the Year 

Shortlist:

Checkpoint Systems and JD Sports

Edgbaston and Levy - Edgbaston RFID Cups

Lager 157 and ClarityRFID

RADAR

Winner: Edgbaston and Levy

HC: Checkpoint Systems and JD Sports

Further details here.

Digital Transformation Project of the Year 

Shortlist:

Ann Summers and PMC

Dunelm and VoCoVo

East of England Co-op and Transaction Network Services (TNS) 

Fortnum & Mason and Proximity

Intersport Elverys and Rezolve Ai

MKM Building Supplies and Commerce

Paul Smith and Sitoo

The Body Shop and GoPlaces

THG Ingenuity

WHSmith and SOLUM

Winner: Ann Summers and PMC

Further details here.

 

Customer Experience Excellence 

Shortlist:

Dark’s Bar, Lord’s Cricket Ground

Goddiva

Hockerty

Lloyds Banking Group

Morrisons

Yours Clothing and Poq

Winner: Yours Clothing and Poq 

Further details here.

Omnichannel Retail Initiative of the Year 

Shortlist:

Lyzer

SaleDock

Sitoo and Paul Smith

Stellar Global (Marvesting Group) and Samsung

THG Studios

VS Labs

Winner: Stellar Global (Marvesting Group) and Samsung

Further details here.

AI Innovation (UK) 

Shortlist:

Bodycare and PMC

Furniture Connect

Goddiva

Iceland and SAI

John Lewis and FoundIt!

Levy and Kappture

Minimist

Snag and Patchworks

Winner: Levy and Kappture

HC: Goddiva

Further details here.

AI Innovation (Rest of World) 

Shortlist:

Logile and Vallarta Supermarkets

My Instore Radio

Profitmind

Screenix

Sphere

Sitoo

Slive.ai

TCS

Winner: Sitoo

Further details here.

Sustainable Retail Innovation 

Shortlist:

Gatekeeper Systems and Morrisons

Minimist

Pricer and Company Shop Group

SharkNinja and Ingram Micro Lifecycle

Winner: Pricer and Company Shop Group

Further details here.

Best Data Analytics Driven Retail Initiative  

Shortlist:

Circana

Datitude

EE Retail

Focal Systems and Village Super Market

Footasylum and invent.ai

HyperFinity and JD Sports

MRI Software and Sky

Quorso and Currys

Retail Express

Vusion and Kavanagh

Winner: Vusion and Kavanagh

Further details here.

Best Use of Automation in the Retail Sector (presenter: 3D Cloud)

Shortlist:

commercetools and Trail Appliances

EE Retail

Flip and Liquid I.V.

Furniture Connect

Goddiva

Lily AI

Optimum Retailing

Public Group

Retail Express

Snag and Patchworks

Winner: EE Retail

Further details here. 

Inclusive Technology Innovation 

Shortlist:

Hockerty

Nūl

Sticky

Winner: Sticky

Further details here.

Technology Vendor of the Year (UK) 

Shortlist:

Attensi

Datitude

Focal Systems

GoPlaces

Quail Digital

Quin AI

Saledock

UiPath

Webtrends Optimize

Xiatech

Winner: Datitude 

Further details here.

Technology Vendor of the Year (Rest of World) 

Shortlist:

Deliverect

Fynd

HelmCore

Lily AI

Mys Tyler

Revieve

ShopperAI

Solink

Sitoo

Talkdesk

Winner: Deliverect 

Further details here.

Startup of the Year 

Shortlist:

Augmodo

Clavis Studio

Lyzer

Minimist

M11 Labs

Neato

SquareBySquare

StudioGo

TerzyApp 

Theseus Robotics

Winners: Minimist and M11 Labs

Further details here.

Hospitality Technology Innovation 

Shortlist:

atis

Bar Tap, Wembley Stadium

Gonzo's Tea Room and Epos Now

NomNom

TARA by Net0link AI

Winner: Bar Tap, Wembley Stadium 

Further details here.

Technology Implementation of the Year (UK) 

Shortlist: 

Ann Summers and PMC

Asda and Deliverect

cardfactory and Retail Response

Castore and Patchworks

East of England Co-op and Transaction Network Services (TNS) 

Great Northern Market, Manchester Airport T2 

Iceland and SAI

John Lewis and FoundIt!

LeMieux

WHSmith and SOLUM

Winner: John Lewis and Foundit! 

HC: East of England Co-op and Transaction Network Services (TNS)

Further details here. 

Technology Implementation of the Year (Rest of World) 

Shortlist:

Davines and Attensi

EDEKA and GEBOS

GEN-Y Hitch and Patchworks

Noken and nsign

Pharma&Go and Sensei

Quorso

QSR Brands and Fynd

TCS

Winner: Quorso

HC: EDEKA and GEBOS

Further details here.

Best Retailer/Technology Supplier Relationship 

Shortlist:

Asda and Evolve

Asda and Deliverect

cardfactory, Retail Response and Flooid

Dunelm and VoCoVo

East of England Co-op and Transaction Network Services (TNS) 

H&M and TCS

Matalan and Toshiba Global Commerce Solutions

The Fresh Market and Vusion

TRIP and GoPlaces

Waitrose and SOLUM

Yours Clothing and Poq

Winner: Matalan and Toshiba Global Commerce Solutions

HC: Asda and Evolve

Further details here.

RTIH Editor’s Choice Award 

Winners

Fortnum & Mason and Proximity

Lloyds Banking Group

Circana

GoPlaces

Dunelm and VoCoVo

cardfactory and Retail Response

Dunelm and Enactor

Gatekeeper Systems and Morrisons

Bodycare and PMC

Iceland and SAI

Overall Winner 

Morrisons