Retail Technology Innovation Hub

Customer experience

BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market
Checkout free stores

BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market

Staff Writer 15 Dec 2023
How retail businesses can keep their customers happy
Supply chain

How retail businesses can keep their customers happy

Staff Writer 30 Oct 2023
How to use tech to improve your customer experience
Rapid delivery

How to use tech to improve your customer experience

Staff Writer 20 Aug 2023
Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily
Retail trends

Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily

Staff Writer 10 Aug 2023
Great customer experiences key as London faces brand loyalty crisis due to cost of living crisis
E-commerce

Great customer experiences key as London faces brand loyalty crisis due to cost of living crisis

Staff Writer 10 Aug 2023
Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform
Retail technology

Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform

Staff Writer 27 Jul 2023
John Lewis Partnership taps Salesforce tech for more personalised, convenient, seamless customer experience
Funding news

John Lewis Partnership taps Salesforce tech for more personalised, convenient, seamless customer experience

Staff Writer 03 Jul 2023
Stinker Stores packs a Punch as it rolls out PAR Technology loyalty solution to boost customer experience
Online marketplaces

Stinker Stores packs a Punch as it rolls out PAR Technology loyalty solution to boost customer experience

Staff Writer 25 May 2023
Valtech announces partnership with Specsavers to optimise optical retailer’s customer facing technology
Stores

Valtech announces partnership with Specsavers to optimise optical retailer’s customer facing technology

Staff Writer 03 Apr 2023
Prada Group teams with Adobe as it looks to reimagine store and digital experiences in real-time
Digital transformation

Prada Group teams with Adobe as it looks to reimagine store and digital experiences in real-time

Staff Writer 22 Mar 2023
Critizr changes name to Goodays, launches Artificial Intelligence Lab and appoints new Chairman
Stores

Critizr changes name to Goodays, launches Artificial Intelligence Lab and appoints new Chairman

Staff Writer 15 Mar 2023
Asos and New Look shine in customer experience research as Zara flops
Home delivery

Asos and New Look shine in customer experience research as Zara flops

Staff Writer 16 Nov 2022
36 articles

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