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Customer experience
Customer communications
DFS Furniture opts for Medallia customer experience tech
Staff Writer
01 Aug 2022
Retail technology
Brits buy more from brands they trust and ditch those they don’t
Staff Writer
04 Nov 2021
Acquisitions
McDonald’s overhauls customer experience team for a digital age
Staff Writer
27 Jul 2021
Delivery kitchens
Marks & Spencer taps Medallia tech for Voice of the Customer programme
Staff Writer
09 Jun 2021
Investments
McColl’s Retail Group enlists SMG for voice of customer initiative
Staff Writer
07 Jan 2021
36 articles