HSO to support Hotter Microsoft Dynamics AX implementation
Hotter has selected the ERP solution, Microsoft Dynamics AX, and brought in the Microsoft recommended partner HSO to implement it and provide ongoing support. Bernard Thorne, Interim IT Director at the footwear brand, says: “We were impressed by the quality of HSO’s proposed implementation team; their depth of expertise and ability to challenge and really get under the skin of our business processes to drive tangible operational benefits.”
The company was previously managing large elements of its supply chain process manually, which hampered it from providing the level of customer service and stock management required to scale its operations. Hotter expects the new solution to enable it to enhance stock availability over time. It will also be able to handle back-ordering more efficiently with much greater stock visibility across the order cycle.
Sara Prowse, CEO, says: “Working with HSO and introducing the Microsoft Dynamics solution is central to our plans to underpin our growth and strengthen best practice across our business. We have been impressed with HSO’s collaborative approach to partnership, their expertise and understanding of both ERP technology and of our business, and their focus on achieving long-term improvements and short-term goals.”