Retail Assist lands Ted Baker IT support services deal

Retail Assist is to provide first-line IT services for 165 Ted Baker stores across the UK and Europe, as a single point of contact seven days a week.

Stuart Carrison, Head of IT at Ted Baker, says: “To sustain reliable and robust IT throughout our retail stores, we needed to enhance the IT support services our EMEA operation receives. Throughout the tendering and migration process, which involved our incumbent as well as several similar organisations in the industry, Retail Assist proved dependable and efficient, and offered the best solutions to ensure our IT only enhances our in-store client experience.” 

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