Domino’s Pizza starts Stateside delivery tracker tech roll-out

Domino’s Pizza has been testing its new GPS delivery tracking technology for much of 2019.

Its stores across the US are now adding this and by the end of 2019 roughly a quarter of locations will have it in place. A significant portion of the remaining stores are expected to have the technology available in 2020.

Customers who order from stores that have GPS delivery tracking capabilities will be able to see the location of their order and delivery expert on an interactive map found on their order confirmation page. After they order, they will receive an estimated delivery time and can opt into text notifications that let them know when their order is on its way, when it’s about two minutes away and when it has arrived.

“We know that customers love Domino’s Tracker and the ability to monitor their orders in the store. Now they will also be able to watch their orders on the way to their house with our delivery tracker,” says Dennis Maloney, Domino’s Senior Vice President and Chief Digital Officer.

“Customers are not the only ones who love the technology – store managers and delivery experts do as well because of the transparency it provides and how it improves the delivery experience for everyone.”

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