Smythson selects Retail Assist for IT support

Retail Assist has hooked luxury leather goods retailer, Smythson, as a new IT support client.

Eoin O’Connell, Head of IT at Smythson, says: “Retail Assist does what it says on the tin. Its core strength is that retail is its area of expertise: it understands retail. As part of the tendering process, we spoke to their other customers and found that their relationship was built on a long-term rapport, which was fundamental in our decision to work with Retail Assist. We needed a hands-on approach and I’ve been impressed with the support and engagement. They know about our business.”

Sign up for our free retail technology newsletter here.