Co-op is launching the Reflexis MyWork mobile task management system across its 2,500 stores.
Co-op Work Stream Lead, Dave Tyas, says: “We have started using it on mobile devices to digitise dozens of paper-based jobs by replacing daily and weekly bulletins with targeted colleague communications. Each store colleague now receives a personalised and prioritised activity. If colleagues are unfamiliar with a particular task, guidance can be requested through a “How Do I?” link which provides the step-by-step process for consistent execution across all stores.”
“We’re excited about moving to the next stage of the project where we will be introducing real-time tasks that can reprioritise activities such as service alerts, low stock alerts as well as delivery arrival notifications to name a few,” he adds.