Singapore Airlines has partnered with Adyen to improve the payments process for customers booking online or in-app. It reports an increase in authorisation rates, flexibility on fraud risk management and richer data insights.
“For Singapore Airlines, best-in-class customer service begins with the booking,” says Warren Hayashi, President of Adyen, Asia-Pacific. “At Adyen, we have seen that payments data can be the jet fuel that powers global expansion for airlines. Payments data remains a valuable resource for companies who seek to understand their customers better and improve revenue. We are pleased to partner with Singapore Airlines to power seamless payments experience for travellers regardless of location, device or payment method.”