Walmart InHome Delivery service set for autumn launch
Walmart has unveiled InHome Delivery, a service which delivers groceries when customers are not at home.
Shoppers place a grocery order and then select InHome Delivery and a time slot at checkout. At the time of delivery, Walmart staff will use smart entry technology and a proprietary, wearable camera to access the customer’s home – allowing people to control access into their homes and giving them the ability to watch the deliveries remotely.
InHome will kick off this autumn for over over million customers across three cities: Kansas City, Missouri; Pittsburgh, Pennsylvania; and Vero Beach, Florida. Later this year, the offering will also accept returns for items purchased on Walmart.com.
“Part of our core e-commerce strategy is to innovate for the future and leverage our unique assets,” comments Marc Lore, President and CEO, Walmart E-commerce US. “The technology powering InHome Delivery combines the power of our store footprint, store associates and world-class fresh supply chain. Now we can serve customers not just in the last mile, but in the last 15 feet.”
Walmart says that it is also on track to offer grocery pickup from 3,100 stores and same-day grocery delivery from 1,600 stores by year-end.