Kendra Scott deploys Oracle Retail cloud solutions

Jewellery brand Kendra Scott has rolled out Oracle Retail Merchandising Cloud Service, Insights Cloud Service, Xstore Point-of-Service and Customer Engagement Cloud Service.

“Our goal is to understand and deliver on the needs of the business. As an organisation, we needed a partner who could deliver best in class retail functionality in the cloud. We chose Oracle to deliver a scalable and flexible solution,” says Jim Dunlap, Chief Information Officer at Kendra Scott.

“Kendra Scott is a rising star in the jewellery business in large part because it focuses on delivering a unique product, with unmatched customer service. By deploying a modern retail platform, the growing boutique chain can operationalise this focus; placing the customer at the centre of decision making,” adds Mike Webster, Senior Vice President and General Manager at Oracle Retail.

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