PMC and Enactor announce retail solutions partnership

PMC has entered into a strategic partnership with retail systems provider, Enactor.

This will see the independent technology service venture provide project delivery capability to implement and fully bring to fruition the value from Enactor solutions.

PMC’s retail teams will be responsible for programme and project management, business analysis and technical expertise to ensure projects are delivered on-time, to budget and with the desired business driven outcomes.

Enactor provides cloud-enabled omnichannel solutions, including PoS and MPoS retail store software, self-checkout and endless aisle capabilities. All of which are underpinned by a microservices architecture and pre-integrated with Enactor’s own fully managed payments service.

Read our blog about the True power of Omni-channel in redefining modern customer journeys https://t.co/y3Io3H2bT8 #enactor #omnichannel #customerjourney pic.twitter.com/m22io2gMsY
— Enactor (@EnactorUK) February 5, 2020

Key elements of its suite are solutions to enhance the retail shoppers’ digital experience, including loyalty and promotions, commerce APIs, order management and a number of innovative omnichannel commerce propositions, such as kerbside collection and cross channel basket management.

Enactor SaaS solution

Enactor SaaS will see Enactor provide the infrastructure and continuous innovation for its applications. PMC Managed Services will meet retailer ongoing solution support requirements, by providing helpdesk services alongside technical application support, plus adds, moves and change facilities.

The two previously collaborated on the delivery of customer solutions, including an Enactor system implementation and programme management for Tottenham Hotspur FC, serving multiple hundreds of customer touchpoints across retail and hospitality.

Simon Curtis, PMC Sales and Marketing Director, comments: “This is a perfect partnership for the retail community. Together, PMC and Enactor offer retailers the compelling combination of innovative software solutions to shape the retail landscape and outstanding service delivery, underpinned by second-to-none retail sector expertise.”

Alan Townsend, Sales & Marketing Director at Enactor, adds: “We have always been an innovator in software solutions in the retail and hospitality space since the inception of the electronic Point of Sale - this is in our DNA. Partnering with PMC for project delivery and managed service means we can further focus our efforts on creating flexible and open retail systems for our customers.”