IKI looks to optimise workforce efficiency with Reflexis tech

Lithuanian retailer, IKI, is to deploy Reflexis Systems workforce management technology.

The project includes the Workforce Scheduler, Time & Attendance, Employee Self-Service (ESS), Advanced Analytics & Reporting and Mobility solutions. 

It will work with Reflexis and its partner, StrongPoint, on a roll-out across 228 stores for more than 5,000 employees.

“We will be one of the first retailers in the Baltic States to implement workforce management solutions, and we expect smooth cooperation with our partners which we believe will help our stores to ensure efficient operation,” says Nijolė Kvietkauskaitė, CEO, IKI.

“Removing guesswork will save time for IKI team members so they can provide the best possible customer service,” adds OP Choudhary, Managing Director, EMEA, Zebra Technologies, which recently acquired Reflexis.

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