Co-op boosts online delivery offering with Zoom tie up
Co-op has partnered with Zoom to expand its rapid delivery service to Wales.
It will go live in more than 50 towns and cities in Wales, Shropshire and along the Welsh/English border this month.
Orders are placed through its online shop with items picked from its stores and delivered on behalf of Co-op by Zoom up to 4 km in as little as two hours. Slots can also be booked up to seven days in advance.
Customers can choose from around 4,500 products, and can track their deliveries in real-time. In addition, deliveries are free from those new stores offering the service for the first eight weeks.
Co-op’s partnership with Zoom has also rolled-out to towns in England, including Bridgnorth, Hereford, Ledbury, Leominster, Market Drayton, Oswestry, the Wirral, Shifnal, Telford, Wolverhampton and Worcester, with an ambition to reach 250 stores during 2021.
Matt Arrigonie, Co-op’s Online Operations Manager, says: “We continue to look for new ways to innovate and expand access to our products and services to deliver a truly compelling offer for consumers.”
“By collaborating with partners we can offer further availability, flexibility and choice to meet community shopping needs for on-demand convenience. Offering quality and value quickly, easily and conveniently is core to Co-op’s approach, delivering what our members and customers want, when and where they need it.”
The retailer has also recently partnered with Gophr in Scotland and Pinga in London.
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