X5 Retail Group announces grocery lockers pilot

Russian food retailer X5 Retail Group’s Perekrestok.ru online supermarket and 5Post subsidiary have launched a pilot Click and Collect service involving lockers in Perekrestok and Pyaterochka stores.

Orders are assembled at dark stores and delivered to the lockers by couriers.

During the pilot stage, pick-up will only be available for orders prepaid through the website. A new app will also feature the option in the near future. The minimum order is RUB 500 and delivery to lockers is free of charge.

X5 CEO Igor Shekhterman comments: “The project is aligned with our omnichannel strategy, and represents a synergy between the 5Post parcel delivery service and our Perekrestok.ru online food delivery service.”

“During the Covid-19 outbreak, when we have seen heightened demand for online food services, this offering is especially relevant.”

X5 Retail Group is Russia’s largest food retailer, operating 16,658 stores under the Pyaterochka, Perekrestok and Karusel brands in 65 regions of the country.

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