Phase Eight taps OneStock tech for Personal Stylist service

Phase Eight has partnered with OneStock to enable registered customers to pre-book a 60 minute personal styling slot at a selected store via its website. 

“Thanks to the convenience of Personal Stylist, our customers are a click away from booking a store appointment,” says Simon Pickering, Managing Director at Phase Eight.

“These appointments allow us to create a seamless approach across digital and stores. It’s a great example of how digital and bricks and mortar can work together to deliver a personal shopping experience for the Phase Eight shopper.” 

He adds that scheduling appointments also means the retailer can attract more shoppers into stores while controlling the flow of people and observing social distancing requirements during the coronavirus outbreak.  

Romulus Grigoras, CEO at OneStock, comments: “Phase Eight is building a valuable data-rich CRM profile that store staff can leverage to enrich customer relationships.” 

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