Marks and Spencer taps Solteq Deep Vision online service

Solteq has announced a continued online user experience collaboration with Marks and Spencer.

M&S is utilising the Solteq Deep Vision analytics solution and related services.

Solteq continues its collaboration with M&S in order to enhance the user experience of https://t.co/dTMNwfL1nu in the UK as the retailer looks to turbocharge online growth. For more: https://t.co/4XMFLr0C0J
— Solteq (@SolteqTweets) February 5, 2021

Simon Wood, Head of Operations at M&S.com, says: "The Solteq Deep Vision service has been working with us for two years.”

“The team has helped us to identify critical and longstanding online issues affecting the customer experience allowing us to improve our e-commerce features.”

He concludes: “With the acceleration of our online business given changing customer habits, we’re pleased to be continuing to collaborate on ensuring the very best user experience on M&S.com.”