Pret A Manger enlists Tech Mahindra for digital transformation push

Food to go retailer, Pret A Manger, has selected Tech Mahindra as its technology and digital transformation partner.

The five-year contract will focus on streamlining and optimising Pret’s IT infrastructure through cloudification, systems re-engineering, consumerisation of IT systems and data engineering.

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Jinender Jain, Head of Sales for UK and Ireland, Tech Mahindra, comments: “The Covid-19 outbreak has forced retailers across the world to realign and reconfigure their service offerings.”

“We have prioritised investing in our technical capabilities, and as such have seen our presence across multiple UK sectors grow rapidly.”

“As a strategic digital transformation partner, Tech Mahindra will enable Pret to seamlessly operate and deliver its services to millions of customers across the country and rest of the world.”

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Sarah Venning, Chief Technology and Transformation Officer, Pret A Manger, says “To help us provide an even better service to its customers, we’re delighted to be working with Tech Mahindra to accelerate our business transformation and make changes to our global technology operations, ensuring our shops and team members have 24/7 access to technical support.”

She adds: “Pret will continue to set its technology strategy and lead key projects in-house, working closely with Tech Mahindra on day to day delivery.”