eBay fulfilment by Orange Connex service goes live in UK

For the first time in the UK, eBay has established dedicated warehouses (situated in Leicester and Birmingham) to store, pack and deliver goods for business sellers.

It has partnered with logistics firm, Orange Connex, to launch the service, which will enable sellers on eBay to offer next-day delivery, same-day handling, a fully tracked service, late cut-off times to buyers and full seller protection.

For international orders, sellers participating in the Global Shipping Programme will be able to fully integrate with the fulfilment centres using eBay fulfilment by Orange Connex, with plans to roll this out more widely in the near future.

eBay has partnered with Orange Connex to provide #SMEs with access to end-to-end fulfilment centres. This will help businesses sell with more confidence and offer an enhanced delivery service to eBay customers. Read more here: https://t.co/YP7PPvbpFS pic.twitter.com/AEdhwJSZtb
— eBay UK News (@eBayUK_news) July 26, 2021

The service follows the launch of end-to-end fulfilment services in Germany and China.

Murray Lambell, General Manager, eBay UK, says: “We know that managing space and storage for inventory can be one of the biggest pain points for our sellers, while an increasingly competitive retail environment means that consumers expect faster and more transparent delivery times.”

“eBay fulfilment by Orange Connex sets out to address these, offering more capacity to grow and a simpler, more cost-efficient process so that sellers can offer more flexible delivery options.”

“We’ve been making big investments in the UK to help our sellers grow, recently offering a financing scheme to give businesses much-needed access to finance.”

“Launching this service is how we’re going even further to help sellers adapt in a changing retail landscape, reducing burdensome costs and giving them more opportunity to focus on their business and what they do best.”

Lindsay Hayman, founder of independent jewellery retailer, Ojewellery, which has been participating in a test trial for eBay fulfilment by Orange Connex, comments: “Outsourcing storage, packing, and dispatch, reduces some of the more mundane elements of being an online retail business owner.”

“And with everything going on with the ‘pingdemic’, using eBay’s fulfilment operation gives me the peace of mind that I can continue to bring in revenue for my family, even if we were forced to isolate.”

She adds: “I’ve also been able to devote more time to marketing and creating videos for my eBay listings, as well as taking advantage of opportunities I just didn’t have time for a few months ago.”

“I’ve already seen this have a big impact, with a 50% increase in sales in the past month – without having endless boxes encroach on my home anymore.”