QVALON sponsors most innovative global retailer category at RTIH awards
We’re pleased to announce QVALON as sponsor of the Most Innovative Global Retailer category at our 2021 retail technology awards.
QVALON, which is also sponsoring the Most Innovative UK retailer category, is a cloud-based mobile solution designed to manage, monitor, and maximise retail operations.
The system ensures a uniform execution of operational standards across your entire retail network.
It also provides leadership with analytics-based intelligence and workforce development tools that drive results. With QVALON, you can create an exceptional brand experience that boost customer satisfaction and loyalty.
Most Innovative Global Retailer category
Who has been the most innovative, customer focused global retailer this year?
Our judges will be asked to look at the tech deployments, pilots etc listed alongside each retailer and decide which one has been the most consistently forward thinking and customer centric in 2021.
Last year, Amazon impressed our judging panel as it adapted strongly to the challenges posed during the Covid-19 pandemic.
Its existing infrastructure meant it was able to cope with the spike in demand and continue to grow its business.
Moreover, the cleverly timed Prime Day allowed it to own the beginning of the peak discounting period, contributing to the creation of a 10-week ‘Mega-Peak’.
On the tech front, meanwhile, Amazon had another busy year, with highlights including the introduction of Amazon One, which enables people to use their palm for the likes of paying at a store, presenting a loyalty card, entering stadiums, or badging into work.
Gerald Dawson, Finance Director, Forthglade Foods, said: “The sheer range of Amazon innovations is breath-taking, and cover every aspect of retail, from frictionless retail and last mile delivery through to AI. The Amazon Fresh store, with ‘intelligent’ cart, is a huge development.”
Click here to enter the 2021 awards for your chance to join Amazon in our retail technology hall of fame.
RTIH Editor, Scott Thompson, says: “The coronavirus outbreak has shown just how resilient and fast moving the retail industry can be.”
“And that was reflected in the 2020 RTIH Innovation Awards winners list, featuring as it did, agile, innovative tech ventures and retailers who have performed strongly in challenging times.”
Thompson adds: “The pandemic induced shift to digital has forever changed retail. But that doesn’t mean that physical retail is dead. Far from it.”
“Stores still have a vital role to play in terms of connecting with customers one on one.”
“Retailers are therefore investing in various omnichannel technologies that deliver personalised customer experiences and make shopping as convenient as possible, a good example being the new Carrefour City+ store at the Mall of the Emirates.”
“Both myself and QVALON can’t wait to see this trend and many others reflected in the shortlists for the 2021 RTIH Innovation Awards.”
