Tom Ward takes on top e-commerce job at Walmart as Casey Carl departs
Walmart has hired Tom Ward to head up its e-commerce division following the departure of Casey Carl.
The latter leaves at the end of February. In a company memo seen by The Wall Street Journal, Walmart did not share a reason for the departure or Carl's future plans.
As Senior Vice President of Last Mile Delivery, Ward has led a variety of initiatives, including testing drones and autonomous vehicles, and converting Walmart stores into fulfilment hubs for online grocery orders.
InHome Delivery
Walmart recently announced expansion of a service that delivers customers’ groceries directly to their refrigerators.
First launched in 2019, the InHome Delivery offering allows customers to place grocery orders online, then receive their deliveries by having a Walmart associate enter their home by way of a smart lock.
This is currently available to six million households across the US. Walmart now has the goal of reaching 30 million US homes by the end of the year.
To support the expansion, it plans to hire more than 3,000 associate delivery drivers this year as well as build out a fleet of 100% all electric delivery vans.
“We’ve been operating InHome in select markets over the last two years and have found it is a perfect solution for customers who want to live their lives without worrying about making it to the store or being home to accept a delivery,” says Tom Ward, Senior Vice President, Last Mile at Walmart U.S.
“Identifying ways to help our customers save time and money is our purpose, and nothing showcases that better than InHome delivery, which is why we’re excited to bring the convenience of InHome to even more customers in 2022.”
