Wayfair brings in Walmart veteran Fiona Tan as CTO

American e-commerce big hitter Wayfair has announced the appointment of Fiona Tan as Chief Technology Officer. 

Tan will succeed Jim Miller on 1st March, with Miller staying on for a transition period leading up to his retirement at the end of June. 

She joined Wayfair in 2020 as Global Head of Customer and Supplier Technology and was the planned successor to the CTO role. 

“As we move forward on our rapid growth trajectory, we are incredibly excited to welcome Fiona to the CTO role,” says Niraj Shah, CEO, Co-Chairman and Co-Founder, Wayfair. 

“In just two years, Fiona has established an impressive track record of success across our technology organisation and is, without a doubt, the exceptional leader and technologist we need to advance our exciting and ambitious growth plans moving forward.”

Shah concludes: “We are grateful to Jim for his vast contributions to the organisation over the past several years, as board member, interim CTO and then CTO.”

“Jim has been the driving force behind the transformation and maturation of our Technology organisation that has attracted world class talent and positioned us extremely well for the immense opportunity ahead.”

Walmart vet

Tan spent six years at Walmart, serving as Senior Vice President of U.S. Technology where she was responsible for innovation and engineering execution spanning its site, mobile app and all associate and merchant facing technology across its Stateside e-commerce and stores business.

“I am delighted to be named Chief Technology Officer and honoured to lead the highly talented, world-class team of technologists at Wayfair,” she says.

“Under Jim’s leadership, Wayfair built an incredible team across engineering, data science, product management and design with industry-leading capabilities laser-focused on continuously improving what is already the most rewarding customer experience in the home retail category.”

“I look forward to further building our strengths as a tech organisation and leading our exceptional team of technologists as we advance the company’s ambitious goals and next phase of growth, further cementing Wayfair’s leadership role in retail.”