Stuart and Tesco report positive progress on Whoosh rapid delivery service

Last mile delivery specialist, Stuart, says that it is delivering more than 90% of Tesco online shopping orders in less than 30 minutes. 

Following the launch of the grocery giant’s Whoosh service, which aims to get items to customers in under 60 minutes, it has been working with Stuart to refine and perfect ultra rapid grocery deliveries from store.

Whoosh and Stuart have delivered increased numbers of orders to customers in less than half an hour from ordering, and 99% of all orders have been delivered within a one hour time promise.

In Bristol, there was an uplift in repeat Whoosh shoppers and a customer retention rate that is more than double that of most industries, the pair claim. Retention increased from 50% to 72%.

Brendan Hamill, UK General Manager, Stuart says: “We’re really pleased to be partnering with Tesco at a time when dynamic delivery is integral to meeting the needs of businesses and consumers.”

“The collaboration sees Stuart technology power rapid, last mile deliveries from Tesco stores throughout the UK, and we’re looking forward to further strengthening our partnership with the retailer in the future.”

Rapid deliveryStaff WriterStuart, Tesco, Tesco Whoosh, Rapid delivery, Rapid grocery delivery, Grocery deliveryComment