RTIH Top 100 Retail Technology Influencers List: 100 to 91

The latest edition of the RTIH Top 100 Retail Technology Influencers List has arrived! Here are the people who made a splash in 2021 and are set for a barnstorming 2022.

RTIH has scoured the retail technology world to find the most influential figures for this comprehensive list of people and trends that shaped the industry in 2021 and will continue to drive it further in 2022.

2021 was a year like no other.

With Covid-19 continuing to drive a seismic change in shopping habits, and the likes of checkout free stores, rapid delivery services, the metaverse and NFTs breaking through to the mainstream, it was one of the most eventful years in the history of retail tech.

But behind all the news headlines stood the people who worked on and contributed to the development of the retail tech space.

Enter the RTIH Top 100 Retail Technology Influencers List. Profiles will be published daily in batches of ten, starting here with 100 through to 91. 

Following that, the full list of influencers will be released here.

So without further ado, let’s get this party started…

Toby Pickard

Twitter bio: Innovations, trends, futures insight provider | Speaker | Solutions that enhance retailing.

Eva Pascoe

Twitter bio: Pioneer of Cybercafe Cyberia, ex-Topshop e-commerce, @ShopifyPlus, Cybersalon, retailtech, Future High Street, GrimseyReview 2.0.

Wendy MacKinnon

Twitter bio: Mobile Retail Consultant Founder SelfPay by @DigitalRetailApps. Founder PayTechs of Canada. @Iveybusiness alum.

Nadine Neatrour

Nadine is Marketing Manager at Selfridges and a member of the RTIH Innovation Awards judging panel.

Bob Phibbs

Twitter bio: Bob Phibbs, the Retail Doctor. Professional speaker on retail sales, training and marketing. Author, blogger, business makeover specialist, retail influencer.

Oliver Banks

Twitter bio: Helping retailers to transform operations as an independent consultant. Podcast host of the Retail Transformation Show. Daddy of Two. Husband. Serious DIYer!

Miya Knights

Miya is co-author of Omnichannel Retail and Amazon: How the World’s Most Relentless Retailer will Continue to Revolutionise Commerce, as well as a regular media commentator and events speaker.

Tiffany Lung

Tiffany is a retail analyst, writer and a member of the RTIH Innovation Awards judging panel.

Sarah Friswell

Sarah is CEO at 2021 RTIH Innovation Awards winner Red Ant.

Recent achievements include being certified a Great Place to Work (scoring 90% on the Trust Index Survey) and leading the way for women in tech with Red Ant’s team of technology experts being 59% women and dedicated to diversity and inclusion since the company’s inception.

Richard Hammond

Twitter bio: Author of Friction/Reward and Smart Retail; sold globally in 22 languages. Created the friction versus reward metric (FvR), loves retail and customers.

How do we identify the top 100?

We use a variety of sources to select our top 100, including feedback from industry observers, research within our own networks, direct or third party nominations via our website, and social media tools.

In addition to social presence, we also take into account award winners, event speakers, books published, media appearances, and people building innovative companies, solutions etc in the retail space.