Liberty London taps Future Workforce robots to speed up online product launches
Future Workforce has been appointed by Liberty London to support the roll-out of robotic process automation.
The pair are partnering on business critical tasks, which allow the e-commerce teams to more quickly launch products on the website.
Robots have been deployed to gather images from brands, search for product codes in a database and rename the image ready for publishing on the Liberty site.
The solution took three weeks to implement and is currently processing thousands of images within the beauty category. It will soon be extended to include other categories including fashion and home.
Martin Draper, CIO, Liberty London, says: “The UiPath platform has become an important tool to add to our armoury.”
“It allows us new options to rapidly configure automation solutions in order solve business problems. Implementing software robots with our Trade team has been a great way to improve the speed and efficiency of some legacy, manual processes.”
“We are excited about our partnership with Future Workforce and plan to use the time saved within our Trade teams to create and promote new customer offerings that will increase revenue and improve conversion.”
Dan Johnson, Director of Automation, Future Workforce, comments: “We have deep expertise in delivering automation in retail services.”
“This, combined with our global delivery model and status as a UiPath Gold and USN partner, were key to Liberty’s decision to work with us.”
“We’re looking forward to helping Liberty identify and deliver improvements in staff efficiency and enhance employee experience while improving agility across the digital and operations departments.
