SymphonyAI Retail CPG names Manish Choudhary as new head honcho

SymphonyAI Retail CPG, a provider of AI powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers, has announced the appointment of Manish Choudhary as President.

Current leader Chris Koziol will transition at the end of August.

The SymphonyAI vertical also unveiled its new name, SymphonyAI Retail CPG, replacing its previous one, Symphony RetailAI.

According to a press release: “This change signals the solution provider’s commitment to retail and CPG businesses to help them navigate industry challenges now and in the future.”

It added: “SymphonyAI Retail CPG AI-based solutions are used by more than 1,200 organisations worldwide, including 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains.”

“SymphonyAI Retail CPG has some of the most sophisticated retail AI technology, talent, and a solid global client base. I am excited to lead the retail and CPG verticals as we continue to grow, innovate, and drive success for our clients,” says Choudhary.

“With technology and market transitions happening in retail and CPG, SymphonyAI Retail CPG customers are relying on our solutions more than ever. I am committed to continuing and expanding our AI led innovation on behalf of our customers.”

“It has been an honour leading the transformation of SymphonyAI Retail CPG, and I am proud of the solid track record and foundation we have established to support the organisation’s future innovation agenda,” says Koziol.

“The team has deep expertise and a customer focus commitment that positions SymphonyAI Retail CPG to continue accelerating growth and AI-based innovation.”

Choudhary comes to SymphonyAI Retail CPG from Diebold Nixdorf, where he served as Executive Vice President of Global Software.

He was previously General Manager and Senior Vice President of Sending Technologies at Pitney Bowes.