2023 RTIH Innovation Awards and Goodays partner to celebrate customer experience excellence
There are just over two weeks left to submit your entries for the 2023 RTIH Innovation Awards.
The awards celebrate global tech innovation in a fast moving omnichannel world and include a Customer Experience Excellence category.
The event culminates in a fantastic ceremony, complete with a drinks reception and Christmas themed three-course meal at the Barbican Arts Centre on Wednesday 29th November.
Deadline for 2023 submissions is Friday, 3rd November.
The Customer Experience Excellence category is new for 2023 and sponsored by Goodays.
The Covid-19 outbreak has reshaped customer behaviour and their expectations of retailers.
This award will go to an online and/or physical retailer that has understood and reacted in a positive fashion to these customer trends and patterns, by providing exceptional omnichannel customer experiences, powered by innovative technologies.
Download an entry form here.
Click here for further information on the 2023 RTIH Innovation Awards.
RTIH Editor, Scott Thompson, says: “Innovation and technology play a critical role in the success of the retail sector, so it is great to recognise standout examples through our awards.”
“I’m excited to launch the fifth edition of the awards. The 2023 event will be the biggest and best yet.”
FAQs
Is there a fee to enter the awards?: No, it is free of charge.
Can I enter across multiple categories: Yes.
Do I need to complete all the sections in the entry form? No, but the more information you provide, the better chance you have of producing a successful submission.
Who has visibility of our completed entry form and what information will be public should we win or be shortlisted? Only our Editor, Scott Thompson, and judging panel will view submissions. The information provided in the summary section of the entry form will be made public.
Do you only accept entries from UK-based companies? No, we accept entries from all parts of the world.
When is the deadline for 2023 submissions? Friday, 3rd November.
When will the winners be revealed? Wednesday, 29th November at an event at the Barbican in central London.
This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.
Who will be judging the 2023 RTIH Innovation Awards?
Mike Cadden, Interim Chief Technology Officer, Marie Curie
Peter Waugh, Director, International Digital (EMEA, LAC & AP), Starbucks
Carole Kingsbury, Former Director of IT, Ted Baker
Christine Russo, Industry Analyst and Retail Influencer
Paula Bobbett, Chief Digital Officer, Boots
Sarah Curran, Founder & Chief Menopause Officer, Just Hotter
Warren Richmond, Founder and CEO, Situ LIve
Matt Bradley, Director and Founder, Retail Technology Show
Scott Thompson, Editor and Founder, Retail Technology Innovation Hub
Toby Pickard, Global Insight Leader, IGD
Matt Taylor, Technology Transformation Leader at EY, Retail and Consumer Products
Simon Curtis, Chief Commercial Officer, PMC
Amodini Chhabra, Investor, Compass Digital Ventures
Gary Newbury, Supply Chain Advisor and Delivery Executive
Nadine Neatrour, Marketing Director, Selfridges
David Polinchock, Co-Founder/President, Unified Brand Experience Lab
For any other entry related queries, email: scott.thompson@retailtechinnovationhub.com
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