Salesforce specialist Bill Donlan joins Astound Commerce as Global CEO

Astound Commerce has named Bill Donlan as its new Global CEO. 

The ex-head of the Salesforce Practice at Capgemini and KPMG will take charge immediately at Astound, which provides digital experiences for global B2B and B2C brands in retail and other areas. It is itself a Global Salesforce C360 platform specialist, so can tap into Donlan’s prior knowledge of the ecosystem.

The new CEO’s designated task is to propel Astound’s growth, reaching into new verticals and capabilities – with an increasing focus on artificial intelligence (AI) and data, plus he is expected to set and execute the future vision and strategy at the firm, such as transitioning to multi-cloud capabilities within the Salesforce service offering.

Commenting on the appointment, Rob Rodin, CEO and Managing Director of RLH Equity Partners and an Astound board member, said: “Bill has an impressive track record in driving top-line growth, with particular focus in helping large global brands best implement and leverage the Salesforce ecosystem. We feel strongly that his leadership and experience will help guide Astound and its clients to new heights.”

Ilya Vinogradsky, Astound’s co-founder and another board member, noted “Bill is a highly respected name” in the digital technology services space, and brings with him a wealth of experience. “His entrepreneurial spirit fits perfectly at Astound,” he continued, “and our teams are excited for him to join us, as are our clients and partners.”

The man himself, Donlan, said he was excited and honoured by the opportunity, adding he believes: “People are the most important element of a services firm and I pride myself on being a people-focused leader. “

“I look forward to leveraging our strong history in commerce to continue our evolution across the Customer 360 platform, leveraging data and responsible AI to deliver transformational solutions for our clients.”