Liverpool ONE taps AI powered Insights from MRI Software solution to understand visitor behaviour

Liverpool ONE has selected MRI Software’s OnLocation for Footfall Analytics solution to provide insights into visitor flow across its 2.5 million sq ft estate.

Iain Finlayson, Estate Director at Liverpool ONE, says: “Collaborating with MRI Software is key to our ongoing commitment to innovation and growth. With footfall data and insights at our fingertips, we will better understand the needs of our visitors, optimise our operations, and continue to provide a meaningful contribution to the city of Liverpool.

“The technology will not only improve our ability to adapt to market trends but also strengthen our position as a forward-thinking retail destination, ensuring we remain vibrant for years to come.”

Liverpool ONE taps AI powered Insights from MRI Software solution to understand visitor behaviour

Jon Burnett, UK Sales Director, MRI Software, comments: “This partnership is a game-changer, not just for Liverpool ONE but for the entire city because it expands on existing footfall data from multiple retail locations and in the city centre itself.”

“The ability to tap into AI driven data will redefine how the estate understands visitor behaviour, making data-backed decisions that will shape future growth.”

2024 RTIH INNOVATION AWARDS

AI is a key focus area for the sixth edition of the RTIH Innovation Awards, which are now closed for entries.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Check out our finalists here.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.