Elevate to 2030 plan sees Quadient acquire digital locker technology specialist Package Concierge

Smart lockers specialist Quadient reports the acquisition of US-based parcel management solutions provider Package Concierge.

Financial terms of the deal were not disclosed.

Package Concierge provides digital locker technology that addresses the challenges of package management in residential, commercial, retail and university campuses across the United States.

As part of the ‘Elevate to 2030’ strategic plan announced earlier this year, Quadient is focused on generating more than €1 billion of subscription related revenue by 2030. The company aims to become the leader in intelligent business process automation by driving cross-selling opportunities within its 350,000 customer base.

Quadient concentrates its global locker expansion efforts on three key regions: the United States, Japan, and Europe. The addition of c.3,000 units from Package Concierge will boost its position in the US and push its global installed base beyond 25,000 units, a milestone set in its 2021 strategic plan.

This also puts it on track to exceed €100 million revenue in lockers in 2025, improve profitability and move closer to its 2030 goal of a 40,000 unit installed base.

Geoffrey Godet, CEO at Quadient, comments: “The acquisition of Package Concierge naturally aligns with Quadient's ‘Elevate to 2030’ ambitions to automate first and last mile parcel delivery driven by rising e-commerce penetration and bring us closer to reaching the €200 million in revenue target set for 2030 for our lockers automation platform.”

“We’re excited to welcome the top industry talents from Package Concierge to the Quadient family and look forward to building a successful future together.”

2024 RTIH INNOVATION AWARDS

Online delivery was a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended last month’s gathering.