Lula Commerce helps Jacksons Food Stores enhance online ordering and delivery experience for customers

Jacksons Food Stores is partnering with Lula Commerce as it looks to create a smooth online ordering and delivery experience for customers in properties across five US states.

The initiative covers all major order ahead and pickup marketplaces, including UberEats, DoorDash, Amazon, GrubHub, Seamless and Postmates.

It will be integrated into the communities where Jacksons operates across Idaho, Arizona, Nevada, Oregon and Washington.

“There is a new standard for convenience in the marketplace as in-store, pickup and delivery options give guests more freedom than ever to shop when they want to and how they want to,” says Cory Jackson, Jacksons Food Stores President.

“Jacksons is once again at the forefront of the industry to offer our guests the best experience possible, regardless of how they choose to shop with us.”

“Jacksons is truly an innovative partner. The Jacksons team leads with operational excellence, and it’s been a pleasure working together to bring digital ordering across Jacksons locations,” says Adit Gupta, Co-founder and CEO at Lula.

“Our mission is to democratise access to world class digital experiences for retailers of all sizes. By integrating our platform with Jacksons’ operations, we aim to drive significant growth and streamline their digital transformation journey.”

The expanded partnership comes after Lula completed a pilot programme supporting the delivery and pickup experience for Jacksons’ customers in Idaho’s Treasure Valley, the retailer’s home base.

2024 RTIH INNOVATION AWARDS

Digital experiences are a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, Retail Technology Show 2025, and Business France, celebrate global tech innovation in a fast moving omnichannel world.

It’s free to enter and you can do so across multiple categories.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.