Rithum appoints former Fiserv, Electronic Data Systems and Conduent executive Lou Keyes as new CEO

E-commerce specialist Rithum, formerly CommerceHub and ChannelAdvisor, has announced the appointment of Lou Keyes as its new Chief Executive Officer (CEO).

Keyes, who joined the company as Chief Revenue Officer (CRO) in June, will succeed Bryan Dove, who has served as CEO since 2021.

He has an extensive background in scaling private companies and large corporations, including Fiserv, Electronic Data Systems (EDS) and Conduent.

Notably, under Keyes’ leadership, Conduent reversed a three-year sales decline and doubled annual bookings.

“We’re excited to announce Lou Keyes as the new CEO of Rithum. The board has full confidence in his leadership skills and his track record of fostering growth and scaling businesses,” says Adam Berger, Executive Chairman at Rithum.

“As a leader in third-party commerce, Rithum is experiencing great momentum with new products that have already been adopted by several retailers. We look forward to Rithum’s continued success with Lou and its ability to drive profitable growth for its customers.

“It’s an honour and privilege to assume the role of CEO and lead Rithum into its next phase of growth,” says Keyes.

“The e-commerce market is ripe for disruption, and I’m eager to unlock new opportunities for our company and deliver exceptional value for our customers. Together with our customers, we'll lead the way in third-party commerce, shaping a future that enhances both adaptability and competitiveness for brands and retailers.”

2024 RTIH INNOVATION AWARDS

E-commerce is a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, Retail Technology Show 2025, and Business France, celebrate global tech innovation in a fast moving omnichannel world.

It’s free to enter and you can do so across multiple categories.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.