Ocado Retail enlists Salesforce, Devoteam and Multiverse for its first ever AI Day event

Ocado Retail this week held its first AI Day.

In a LinkedIn post, CEO Hannah Gibson said: “Everyone was invited to come and join the various sessions we put on throughout the day to help them understand more about how to move forward on their own journey with AI.”

“Many of our colleagues are already integrating AI into their jobs to speed up day-to-day tasks and to unlock the new opportunities that generative AI brings.”

She went on to share some common themes discussed throughout the sessions:

Get stuck in - the best way to learn is to just get started.

Be part of the conversation - great use cases come from people discussing how they are using it, sparking ideas for others.

Love thy prompt - as the old adage goes, the output is only as good as the input.

Stick at it - keep trialling when something doesn’t work but also recognise it’s not yet perfect - the tech and tools will keep on getting better and better.

Using AI is everyone’s job - this isn’t a tech project - those closest to the action will really understand how AI can help their day-to-day tasks.

Be proud of using AI - it’s not cheating, it’s a core skillset

Gibson concluded: “Thanks so much to the ORL team for organising and the teams at Salesforce, Devoteam, monday.com and Multiverse for joining us!”

2025 RTIH INNOVATION AWARDS

AI will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now closed for entries with our finalists and shortlists being announced last week, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.