Zalando taps Nomagic AI powered technology as it expands robotic warehouse capabilities

Nomagic, a provider of AI powered robotics for warehouses and the fulfilment sector, has been selected by Zalando as the online fashion and lifestyle retailer looks to boost operational excellence at its fulfilment centres and support employees with daily tasks.

The robots (named Richard) carry out item level picking, scanning and induction to automated pocket sorters. 

Following a pilot project that included an average of 10 000 picks/day, a total of nine robots will be live in 2025, with a double digit number planned for deployment in 2026. Zalando has also made a minority investment into Nomagic as part of its previously announced $44 million Series B round. 

“We are continuously developing and testing the automation of work processes in logistics, both to make the work of employees easier and to provide customers with first class service,” says Marcus Daute, Vice President Logistics Network at Zalando.

“Nomagic’s technology has demonstrated clear, measurable value in our operations. Their AI driven solutions allow us to scale automation quickly while maintaining the high service levels our customers expect.”

Kacper Nowicki, CEO at Nomagic, says: “The partnership between Nomagic and Zalando will bring our technology to more fulfilment centres across Europe. Together, we’re proving that AI and robotics can drive real operational improvements at scale.”

2025 RTIH INNOVATION AWARDS

AI and robotics were key focus areas at the 2025 RTIH Innovation Awards.

VoCoVo, Everseen, Sensei, Gander, Iceland, Olio, Trust Retail, East of England Co-op, Lekkerland SE, Poq, Mamas & Papas, Varner, Sitoo, and Zebra Technologies were among our winners this year.

We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

For a full rundown of all of the shortlisted entries, click here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.