Kristin Swayze exits Starbucks for tech/transformation role at Norwegian Cruise Line
Kristin Swayze has joined Norwegian Cruise Line as its new Senior Vice President, Technology Strategy and Transformation.
She was previously at Starbucks where she led the office of the CTO and a team of Starbucks partners.
Her CV also includes a stint at McDonald’s (as Global Technology Chief fo Staff and VP Strategic Planning & Alignment).
In a LinkedIn post, Daniel Henry, EVP - Chief Digital & Technology Officer, said: “Kristin brings a wealth of experience in leading large scale transformations at McDonald's and Starbucks. Her deep understanding of how to drive efficiencies, ensure cross-functional collaboration, and organisational alignment will be invaluable. Please join me in welcoming Kristin to Norwegian Cruise Line Holdings.”
2025 RTIH INNOVATION AWARDS
Transformation projects were a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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