London Tech Week organisers announce AI in Retail event set to take place in London on 25th November

RTIH is pleased to announce a media partnership with LTW365 AI in Retail, which is set to take place on 25th November at Kimpton Fitzroy London.

Retail is at a pivotal moment with AI, offering transformative potential to optimise operations, personalise experiences, and boost efficiency. AI in Retail will help you harness the full power of AI, by focusing on:

• Improving return rates, stock optimisation, and customer lifetime value (LTV)

• Scaling AI with unified data across e-commerce, PoS, CRM, and supply chains

• Embedding trust, ethics, and security in AI applications

• Accelerating change by addressing internal resistance, legacy systems, and disconnected programmes

AI in Retail is shaped by the same senior audience behind London Tech Week 2025, where over 60% of attendees were Director level and above. It’s built for retail leaders driving transformation, from Chief Innovation Officers and CTOs to Heads of AI, Digital, Marketing and Operations - reimagining customer experience, supply chains and in-store strategy.

RTIH AI in Retail Awards

RTIH proudly presents the first edition of its AI in Retail Awards, sponsored by 3D Cloud and EdTech Innovation Hub.

This is now open for entries. Deadline for submissions is Friday, 5th December. It’s free to enter and you can do so across multiple categories.

Check out categories and entry forms here.

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 29th January. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.