Varner deploys Sitoo PoS solution on Zebra Technologies handheld mobile devices across its stores
Scandinavian fashion retailer, Varner, reports an estate wide roll-out of Sitoo's PoS solution on Zebra Technologies' handheld mobile devices, allowing staff to serve customers anywhere in the store.
Instead of being tied to fixed tills, staff can now move freely - checking stock, completing purchases or helping with Click & Collect orders. They also have access to real-time product and customer data, including previous purchases and loyalty membership details, at their fingertips.
This has been well received by Varner’s customers, with 93% now confident about completing mobile payments anywhere in the store, while internal feedback showed rapid adoption by store staff, with 89% rating Sitoo as highly user-friendly. 68% of associates now frequently use it to check product information, while 32% use it to look up customer memberships.
"The positive feedback from our stores has been incredibly encouraging,” says Henning Fladland, Product Manager at Varner. “Our staff adapted to the mobile PoS quickly, which was crucial as the roll-out occurred during a peak period. The future proof nature of Sitoo means we can continually enhance our operations, stay ahead of industry trends and meet evolving customer expectations."
"With Sitoo, we know we can be part of the future in retail. Whether it's self-checkout or using mobile devices on the shop floor, the technology is designed to enhance the shopping experience and make everything smoother," says Rikke Breivik Vogt, Regional Manager at Varnerowned brand, Bik Bok.
“Varner has turned its stores into places where great service comes naturally,” says Jens Levin, CEO and Co-founder at Sitoo. “With Sitoo running on mobile devices, store teams have everything they need right in their hands - the freedom to move, the knowledge to help and the tools and information they need to help customers."
2025 RTIH INNOVATION AWARDS
PoS solutions were a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
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