Kristen Miller takes on Head of Product and Technology Strategy role at Bloomingdale's

Bloomingdale's has appointed Kristen Miller at Head of Product & Technology Strategy.

Her CV includes a stint at Neiman Marcus Group (VP, Product Management) and Stylyze (Co-founder/CEO).

In a LinkedIn post, he said: "I am excited to share that I have joined Bloomingdale's as Head of Product & Technology Strategy. This is a new role designed to support the business through product, leading a fully omnichannel team focused on executing strategy and driving innovation, agility and growth across every touchpoint."

"This is a transformational moment for luxury retail, and Bloomingdale’s specifically, as they deliver their mission to guide and inspire customers to make style a source of creative energy in their lives through new experiences, deepened relationships and evolving business models."

She concluded: "I am thrilled to be part of a team with a Customer First, Always mentality: committed to redefining the future of retail through technology, dreaming big to innovate and achieve desired outcomes while always keeping the customer at the centre. Huge thank you to Rachel Abeles and the leadership teams at Bloomingdale's and Macy’s for the vision and support for this role."

Kristen Miller takes on Head of Product and Technology Strategy role at luxury retailer Bloomingdale's

2025 RTIH INNOVATION AWARDS

Customer experiences were a key focus area at the 2025 RTIH Innovation Awards.

VoCoVo, Everseen, Sensei, Gander, Iceland, Olio, Trust Retail, East of England Co-op, Lekkerland SE, Poq, Mamas & Papas, Varner, Sitoo, and Zebra Technologies were among our winners this year.

We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

For a full rundown of all of the shortlisted entries, click here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.