DHL stumps up £230 million as new e-commerce hub formally opens today in Coventry

Logistics giant DHL has invested £230 million in a new e-commerce hub in Coventry which it says will create up to 600 local jobs.

Business Minister Justin Madders will today formally open the hub which covers 25,000 m² of space and can handle up to a million parcels a day.

During his visit, the Minister will meet with DHL Group’s senior leadership, including CEO of DHL eCommerce Pablo Ciano, tour the new site to see the latest e-commerce technologies in action, and learn about how the new hub will benefit not only Coventry but the wider West Midlands.

Madders says: “The West Midlands is a powerhouse for investment, and this state-of-the-art hub in Coventry will not only create hundreds of local jobs but give a major boost to our logistics sector and speed up delivery times for consumers. The UK is open for business, and DHL’s investment is the latest vote of confidence in the country which will deliver economic growth and raise living standards, showing our Plan for Change is working.”

Stuart Hill, CEO at DHL eCommerce UK, says: “As e-commerce continues to shape the way we live and work, this expansion will enable us to meet growing demand. The investment reflects our confidence in British business and our dedication to helping our customers thrive in the digital marketplace through innovation and best-in-class service delivery."

“By increasing our capacity with a state-of-the-art operation, we're creating long-term jobs, growth opportunities for our customers and a blueprint for more sustainable logistics.”

The hub features secure bonded storage and customs capabilities to support international e-commerce, with the aim of making it quicker and easier to dispatch parcels internationally. It also provides EV charging points and 7,000m² of solar panels along with LED lighting.

2025 RTIH INNOVATION AWARDS

E-commerce will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.