Former Amazon and Bain & Company executive Connie Kwok joins Glovo as VP of Quick Commerce

Glovo, a Spain-based delivery technology platform operating in Europe, Central Asia and Africa, has announced the appointment of Connie Kwok as Vice President of Quick Commerce (Q-Commerce).

Kwok will be focusing on expanding the grocery and retail categories and optimising customer and partner experience. Her goal also includes helping to build the largest marketplace in every city to give users easy access to anything in minutes.  

With over 20 years of experience in retail, consultancy and startups, her expertise covers e-commerce, digital innovation, product management, and automation. She has worked across multiple retail categories, from consumer electronics to FMCG and groceries.

Before joining Glovo, she was a Partner in the retail practice at Bain & Company, leading APAC e-commerce acceleration in Southeast Asia. She also held leadership roles at Amazon, serving as General Manager and Technical Advisor in both Europe and Asia.

She says: “I am thrilled to join Glovo and become part of a company that is redefining the future of digital commerce. Q-Commerce is reshaping the way we shop and at Glovo we have the opportunity to lead this transformation. It’s a pivotal moment in the industry where e-commerce is now about immediacy. Consumers no longer want to wait days to receive their products, they expect fast and convenient access.”

Oscar Pierre, CEO at Glovo, comments: “We are excited to welcome Connie to Glovo as her expertise and proven leadership will be key in accelerating our Q-Commerce strategy, taking the vertical to the next level. Q-commerce remains at the core of our vision to keep transforming how people shop and access anything in their cities.”

“Our platform is already shaping the evolution of e-commerce, and by continuing to scale and expand our groceries and retail categories, we are building a seamless ecosystem that connects users, merchants, and couriers in minutes. Innovation, personalisation, and speed will define the future of commerce, and we are committed to leading this shift.”

2025 RTIH INNOVATION AWARDS

Quick commerce will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.