Brian Franz becomes first ever combined Chief Data Technology, Data Analytics Officer at The Estée Lauder Companies

The Estée Lauder Companies has announced the appointment of Brian Franz as Chief Technology, Data & Analytics Officer. Franz will report to President and Chief Executive Officer Stéphane de La Faverie and will join the company’s executive team.

He  joins from State Street, where he most recently served as Executive Vice President, Global Chief Information Officer and Head of Enterprise Resiliency. Prior to that, he held senior leadership roles at Diageo , including Chief Productivity Officer and CIO, and served as CIO at PepsiCo International.

“As we drive our bold Beauty Reimagined vision, Brian’s deep expertise and fresh perspectives will be pivotal in executing the biggest technology and operational transformation in our company’s history,” says de La Faverie.

“Brian’s experience in modernising infrastructure, building resilient and sustainable platforms, and advancing AI driven capabilities will be critical as we accelerate our evolution into a more agile and consumer focused organisation. Brian’s strategic leadership, combined with his passion for innovation and talent development, makes him the ideal leader to shape the future of Technology, Data and Analytics at The Estée Lauder Companies.”

As the company’s first ever combined Chief Data Technology, Data & Analytics Officer, Franz will be responsible for leading the transformation of The Estée Lauder Companies’ global data and technology capabilities.

He will head up the company’s global IT organisation, guiding efforts to scale systems while ensuring they are agile enough to meet the changing needs of the business. He will also oversee the Digital Technology & Experience and Enterprise Data teams, where they will focus on platform integration, delivering more seamless and personalised digital experiences for consumers, and harnessing data as a strategic asset to drive faster, smarter decisions across the enterprise.

de La Faverie says: “By bringing these critical areas together under one leader, we are simplifying our structure, removing operational silos, and creating stronger alignment across our data and technology strategies - key enablers of our Beauty Reimagined transformation.”

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Wednesday, 3rd September.

This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

Key 2025 dates

Friday, 18th July: Award entry deadline 

Tuesday, 22nd July: 2025 finalists revealed

Wednesday, 23rd July - Friday, 8th August: Judging days

Wednesday, 3rd September: Winners announced at the 2025 RTIH AI in Retail Awards Ceremony, to be held at The Barbican in Central London.